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Providing Wireless Internet Service to Lucketts, VA and its suburbs
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 Post subject: THE FINE PRINT about "UNLIMITED CALLING"
PostPosted: Fri Feb 19, 2010 11:38 am 
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Joined: Sun Oct 09, 2005 10:43 pm
Posts: 122
You need to know these things:

Lucketts.net VoIP will not offer "Unlimited" calling.

"Unlimited Calling" is a marketing phrase used by the VoIP industry and is, politely, a untruth. All VoIP providers with "Unlimited" plans will limit your calls per month in some way. Most will use an excuse like this one from Vonage:

Quote:
If you use the service or the device in a way that is inconsistent with the normal use for your service or plan, you will be required, at Vonage's sole discretion, to pay the rates for the service or plan that would apply to the way you used the service or device, or terminate the plan. For example, if you subscribe to one of our residential service plans, and your usage is inconsistent with normal residential use, you may thereafter be required to pay our applicable, higher rates for commercial service for all periods in which your use of our service or the device was inconsistent with normal residential use. Unlimited voice services are provided primarily for continuous live dialog between two individuals. Lack of continuous dialog activity, unusual call patterns, excessive numbers and/or consistent excessive usage (i.e., More than 5,000 minutes per line per month for unlimited residential calling and/or more than 10,000 minutes per line per month for unlimited small business calling), will be considered indicators that use may be inconsistent with normal use, or that impermissible use may be occurring and may trigger an account review by us.


Basically, you will get unlimited calling if your total usage is less than some limit they define as normal. If your total usage is above that limit, you are declared to not be "normal residential use" and you are upgraded to a more expensive plan.

We will try not to use the misleading advertising phrase "unlimited calling". Lucketts.net will set and publish a limit. Once above that limit, there may be a per minute charge. We're working on the details now.

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Steve Acup
Lucketts.net
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 Post subject: Re: THE FINE PRINT about "UNLIMITED CALLING"
PostPosted: Fri Jul 16, 2010 3:43 pm 
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Joined: Mon Oct 10, 2005 12:56 am
Posts: 5
Update: Our basic residential plan offers 2000 free minutes to all of the US and many international destinations. After you have used up your free minutes, US calls are $0.02 per minute, and International calls depend on location. Hong Kong is 0.02 per minute. Canada is 0.02 per minutes. Afghanistan is $0.45 per minute.

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